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Privacy


Protecting Your Information

Vitabase.com does not sell, transfer, or give away our customers' names, addresses, phone numbers, email addresses, credit card information, or sales information.

We do not collect data without your knowledge when you visit our site, and if you choose to provide it to us, we do not make it accessible to any other individual or business.

We use cookie technology to track the origin of sales and provide an online experience that will be most beneficial to you. For example, we may use cookies to store items that you add to your shopping cart so that when you come back at another time to finish the order, you do not have to re-add those items.

If a credit card order is declined, we will contact the customer by email and/or phone. There will be a $25.00 charge for all returned checks and fraudulent charge backs.

If you have provided us with information, and wish to have your information removed from our database or wish to know what information we have about you in our database, please call us at (888) 337-8646 or email us at info@vitabase.com.

Vitabase.com - Security

Because of issues of security on the Internet, many customers are still are not comfortable entering their credit card information online. If you are one of those customers, we understand and sympathize completely.

In recent years, new technology has led to many new advances in the area of security. When used properly, these new tools allow web site owners to feel confident when accepting credit cards. We believe that our method of collecting credit card orders is extremely safe and would like to try to convince you. But if you still feel uncomfortable ordering online, please just give us a call at (888) 337-8646 , mail us, or email us with your order. We appreciate your business!

Vitabase.com utilizes a simple, safe, and secure method to collect credit card orders over the Internet. We utilize a combination of security methods to safeguard sensitive information.

SSL Certificate

All data passed between you and our payment system is encrypted by 128 bit SSL. Data is encrypted and can only be decrypted by the site with the certificate installed.

Once your order has been transmitted to Vitabase.com, it is kept secure. Our business is built on the trust of our customers. We will not allow our customers to risk credit card fraud because they trusted us enough to place an order on our site.

We believe that your online orders are secure! But if you don't, please give us a call or mail us, and we will be glad to serve you another way!

Hacker Monitoring

Vitabase.com consistently audits our servers for errors and hacking attempts to ensure that the information on our servers is safe. Furthermore, we do not store credit cards in their entirety online. You can feel safe when you do business with us.

If you continue to be hesitant about placing an order online, please place your order by:

  • Phone 1-888-337-8646 (toll free)
  • Email (orders@vitabase.com)
  • Postal mail with a completed order form:
    Vitabase Order
    880-C Royal Park Drive
    Monroe, GA 30656

You will find additional ordering information on the Ordering Policies page.